Job Description

Key Responsibilities

• Manage patient rooming, intake, visit preparation, and clinical documentation workflows for routine and non-routine patient visits.
• Support complex clinic flow by anticipating provider needs, coordinating procedure preparation, and resolving workflow barriers within established protocols.
• Perform and document point-of-care testing, specimen handling, medication support, and clinical support tasks with a high degree of accuracy and consistency.
• Review patient charts, care gaps, standing orders, and visit readiness information to support efficient provider encounters and timely follow-up.
• Support special projects, quality gap closure activities, care gap outreach, workflow pilots, and documentation improvement efforts within established clinical protocols.
• Provide subject-matter guidance to newer staff on clinical support procedures, electronic health record workflows, safety practices, and site standards.
• Investigate and resolve non-routine clinical support issues, including documentation discrepancies, supply or equipment issues, and patient flow delays.

Qualifications

• High school diploma or GED required; 4-6 years of medical assistant, clinical support, or ambulatory care experience.CMA, RMA, or equivalent Medical Assistant certification or registration required.
• Basic Life Support certification preferred; Specialized knowledge of ambulatory clinical support workflows, patient intake, point-of-care testing, medication support, infection prevention, care gap support, and documentation standards.
• Proficiency with electronic health record systems, clinical messaging, documentation workflows, and care team coordination tools.
• Strong problem-solving, peer guidance, patient communication, and workflow coordination skills.

About Millennium Physician Group

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.

What We Offer

• Health, Dental, and Vision Insurance
• 401(K) Retirement Plan with Matching
• Short & Long-Term Disability
• Employer-Paid Life Insurance
• Paid Time Off, Floating Holidays, and Paid Major Holidays
• Employee Assistance Program (EAP)
• and much more!

How to Apply

ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you are right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

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